Easy Setup Guide

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Six simple steps to unleash optimal productivity with our Pest Management App.

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Getting Started

1. General Settings

Get started by configuring your General Settings, which include Company settings, Invoices, Quotes, and Accounting Software Integration.

Company Settings
Begin by setting up your Company Details. Click the Settings Cog in the top right corner of your Pest Management App Web Portal and select the Company Profile tab. Add details like your Company Business Number, Full Address, and Contact Details. Save any changes.

Next, choose Logo & Colour from the Company Profile tab. Add your company logo and select the main theme colour for your Pest Management App Web Portal, App, and Reports.

Invoice Settings
Access Invoice Settings by clicking the Settings Cog and selecting the Accounts tab, then Invoices. Create Invoice Payment Terms & Conditions, Invoice Defaults, PDF Options, Payment Terms, and set up automated Outstanding Invoice Reminders.

Quote Settings
Find Quote Settings by clicking the Settings Cog, selecting Accounts, and then Quotes. Create Quote Terms & Conditions, Quote Expiry Periods, Quote PDF Options, and set up automated Quote Reminders.

Accounting Software Integration
Integrate your Accounting Software with the Pest Management App, which currently supports two-way integrations with Xero and Quickbooks. This eliminates double handling of Contact details, Quoting, and Invoicing.

To integrate, click the Settings Cog, select the Integrate tab, and then click on Accounting Software. Choose the relevant software and log in to complete the integration. Syncing may take a few minutes.

Getting Organised

2. Users and Groups

Organize your team by setting up Users and User Groups in the Pest Management App.

Users
A Pest Management App User is anyone in your business needing access to the app, including Admin or Office Staff and technicians in the field.

Add a new User by selecting Users in the menu across the top of your Pest Management App Web Portal, then click on New User. Enter the User's details, choose their role (Field Agent, Admin, Portal User), and create unique login credentials.

After creating a User, you'll be directed to their User Profile where you can adjust permissions, controlling what they can see in the app.

User Groups
Manage or configure User Groups to categorize your team, such as General Pest Controllers, Specialized Pest Controllers, or Admin team. Assign specific permissions to each group as needed. To manage User Groups, select Users in the menu at the top of your Pest Management App Web Portal, then click on Groups.

Data & Resources

3. CRM Contacts and Resources

Creating a Contact in your CRM
Quickly create a contact in your CRM by selecting CRM from the menu at the top of your Pest Management App Web Portal and clicking on Contacts. Fill out the contact details and save, ensuring to add as much information as possible for future convenience.

Resources (Document Management)
Replace paper clutter with digital folders using the Pest Management App Resources. Store and access important documents like company manuals, inspection checklists, safety guidelines, and industry-specific materials. View resources by selecting Resources from the menu at the top of your Web Portal and clicking on "View Resources."
To add new resources, click on "New Resource."

Edit Your Way

4. Drag & Drop Reports

One of the standout features of the Pest Management App is the ability to fully customize reports to suit your specific needs.

Easily make changes to forms by selecting Forms from the menu at the top of your Pest Management App Web Portal and clicking on View Form Templates. This will display all form templates available in your account.To edit a form template, click on its name and scroll to the bottom of the Form Details page.

Click the blue Edit Form Fields button, and you'll be taken directly to the Form Builder.
This powerful feature allows you to tailor reports to your exact requirements, streamlining your Pest Management process and enhancing your professional image.

Simplify Your Jobs

5. Job Type Templates

Job Type Templates are an incredibly efficient feature that simplifies job creation for different services you provide to clients. We've preloaded templates for you, but you can always customize existing ones or create new ones.

To access Job Type Templates, select Jobs from the menu at the top of your Pest Management App Web Portal and click on Job Type Templates. This will display a list of templates we've created for you.

Click on a template to view its contents. On the Job Details page, you can add a title, brief description, and attach any forms relevant to that service. Explore the Job Status Updates and Future Reminders tabs to customize automated communications for each job. Edit the text or disable messages as needed.

The Pest Management App Automated Assistants are like having an entire support team behind you, handling day-to-day tasks while you focus on growing your business. Your clients will appreciate the seamless communication and organization!

Launch

6. Activate Account

The final step is to activate your Pest Management App account. Click on the Settings Cog in the top right corner of your Web Portal, select Company Profile, and then Payment Details.

Enter your payment information, and you're all set. Our Customer Success Managers are always available to assist with this step, so feel free to call or email us. You'll still enjoy the remainder of your free trial period, and the first monthly payment will be processed after the 14-day trial ends.

Experience unlimited access to your comprehensive business solution without any lock-in contracts!

Frequently Asked Questions

How long will it take to set up my Pest Management account?

Most of the setup in your account has already been done for you. You only need to follow the steps provided in the guide, which may take you about 10 minutes.

What devices are compatible with the Pest Management App?

The Pest Management App is optimized for both Apple and Android devices.

What will my account look like when I open it up?

Our Pest Management App team has spent countless hours setting up the Solution so that it is ready for you to start using straight away. All of the forms, reports, resources, and job type communications are there and ready to use immediately.

Is there technical support available?

Yes, our technical support team is available for you to reach out to at any time. You can raise a Support Ticket through the help menu in your App or in the Portal through a Support Ticket. The User Guide also provides self-help suggestions, as does our YouTube channel with a wealth of handy videos.

How do I edit the report templates?

Simply edit forms through the form templates on the Management Portal > Forms > View form templates and select Edit on the form that you would like to make changes to (> Edit form). Make your changes. Ensure that you Save and Deploy your changes to have them available the next time you start a new form.

How do I get more help about using the Pest Management App?

Upon signing up for the Pest Management App, you have the option for a complimentary, personalized 30-minute virtual demonstration with our team. This includes a brief platform overview, discussion of your specific challenges and goals, and a chance to familiarize yourself with our self-help tools and videos available via the Management Portal and App User Guide.

In addition, once your account is activated, we offer a free, one-hour in-depth "Customized Success Session". Our customer success team will guide you through the more detailed aspects of the app and assist in configuring the solution to your exact needs.

For further training, our Professional Services Team provides packages to help you fully harness the benefits of the Pest Management App powered by Formitize.

How much will it cost me?

The standard Pest Management App subscription, also known as the Pest Control Pack, is an affordable and comprehensive package at just $19.99 per business per month. This inclusive package is designed to provide you with all the essentials needed to successfully manage a pest control business, with pre-set job templates, automated reminders, reports, user groups, and communication features.

There's an additional cost of $29.99 per user/month for the Platform usage. Investing in this package is investing in the streamlined operation and growth of your business.

How many users can I have on my account and how much do I pay per license?

You can have as many users on your account as you need. Each user is just $29.99 per month.

Do I need to have technical experience to successfully use the Pest Management App?

No, the Pest Management App was designed to be simple and intuitive. If you can use a smartphone, you can use the Pest Management App.

Are there any self-help tools available for me to learn more?

Yes, our User Guide is available and includes tutorial videos that can help get you back on track. Our Formitize YouTube channel is another popular resource for users, and we also have a range of help videos within the portal that refer to the specific page that you are on to help you further.

How do I add my bank details to my invoices?

You can add your bank details into your account for them to appear on your Invoices.
Simply go to Management Portal > Settings cog > Accounts > Invoices.

How do I change the communication on the job type?

To make changes to the communication, visit Jobs > Job Type Templates > Edit (Job Status updates and Future Reminders).
Be sure to Save each communication change that you make.

How do I see all my unpaid invoices?

It's never been easier to see outstanding invoices. In the Management Portal CRM > Accounts > Invoices and filter your search to 'unpaid invoices.'
In the App > Accounts > Invoices > Unpaid

Unlock the full potential of your Pest Control business.

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